Receiving time (Time needed for your order to be received successfully since you made the order) = Processing time (around 8-12 Calendar days) +shipping time (around 2-8 Calendar days)
Processing Time: 8-12 Days Processing Time refers the time needed for the preparation of order item(s) before shipping
Returning For Replacement or Refund
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
For an ordinary size item-If there is a quality problem and you want to apply for a refund, please upload some persuasive pictures or video, once it is verified, you can send the item back to us (customer commits the shipping cost), and we will give you a full refund of the item.
For a custom made item-If there is a quality problem and you want to apply for a refund, please upload some persuasive pictures or video, once it is verified, you can send the item back to us (customer commits the shipping cost), and we will give you a full refund of the item.
DressFirm.co is the world's leading wedding and formal dress supplier, with a great reputation for providing perfect dresses for any occasion. We have made tons of dresses for women and girls worldwide, and more and more customers are now choosing us as the place to shop for their big days and events!
All wedding and formal dresses are customizable, though we also offer a range of sizes from 2-26W. Wedding dresses can be tailored in ivory, white, champagne, and pink, while there are also several color options for formal dresses.
The Best Price
DressFirm's prices are a lot lower than retail prices due to our efficiency and lowered operational expenditure form having main operations in China. Our price vary from US$100-US$800 for some of the highest quality dresses found online.
DressFirm.co hires only the best dressmakers and experienced designers in china, who use the finest production techniques to create your dress.
Excellent Customer Service
We have great customer service staff, available for help 24/7.
We have made many of our customers'day, providing amazing dresses for their weddings and events.
What if I want a dress in a color that is not listed? The colors that we list on the product detail page are the only colors in which that style dress is produced in. We also show all the pictures we have available so if the picture is not shown we cannot show you that dress in that color
Can I see the dress in other colors? Unfortunately we are only allowed to send or post pictures provided to us by the manufacturers of the dresses we sell. Not all colors of the dresses are pictured by the manufacturers and therefore all the pictures you see are the only ones we have available. Only thing you can try to do is find another dress by that same company called the same color and it will be the same depending on the fabric.